
A Practical AI Knowledge Governance Framework
Before knowledge management can meaningfully shape the AI conversation, we need to return to the fundamentals. We throw around the term “knowledge” too easily. For decades, KM practitioners have fought to define and refine it, segment it, and model it. Generative AI doesn’t negate that work. It demands it.
AI systems ingest, produce, transform, and manipulate knowledge—but not always in ways that respect distinctions we know matter. If organizations fail to understand the types of knowledge AI interacts with, they risk mismatches between capability and intent, between models and human expectations.
I’ll start with a clear understanding of the primary knowledge types and then explore how to map AI to knowledge types.
(This post is derived from my presentation at APQC 2025)
A Practical AI Knowledge Governance Framework: The Seven Types of Knowledge KM Uses to Make Sense of AI
Understanding the types of knowledge provides a durable foundation for engaging with AI—technically, ethically, and operationally. These distinctions aren’t just academic. They shape how organizations build, manage, and govern intelligent systems. When we fail to distinguish between what we can document, what we intuit, and what is embedded in systems or roles, we risk building AI that’s opaque, brittle, and untrustworthy. Re-centering AI design around knowledge types reintroduces structure into a space increasingly driven by hype and expedience. For knowledge professionals, this isn’t a call to catch up—it’s a chance to lead.

Core Knowledge
- Explicit: Documented, codified knowledge. Easy to store, search, and share. Policies, manuals, prompts.
- Implicit: Not directly stated but inferable from explicit sources. Hints, assumptions, style cues.
- Tacit: Deeply held know-how shaped by experience. Hard to articulate.
Declarative: Facts and statements about the world. These are “know-that” forms of knowledge—dates, definitions, and relationships.
Embedded: Knowledge embedded in tools, processes, or physical environments. Think of knowledge locked into system design or constrained by an architecture.
Procedural: The “how-to” knowledge. Step-by-step sequences for completing tasks. Crucial for automation and workflow design.
Contextual: Knowledge that only makes sense within a specific frame or situation. Time, audience, task, goal—all shape meaning.
We don’t need to invent new taxonomies. We need to apply the ones we’ve already vetted and validated.
What Mapping AI to Knowledge Types Reveal About AI Governance Gaps
AI governance often defaults to abstract principles—transparency, accountability, fairness—without the operational scaffolding needed to apply them consistently. A knowledge-centric view grounds governance in the practical realities of how AI systems work, what they know, and how that knowledge is stored, transferred, and applied. By aligning governance activities with specific types of knowledge, organizations gain a framework for asking better questions, surfacing hidden risks, and designing more resilient, auditable AI ecosystems. This approach turns governance from a compliance burden into a strategic advantage.
How AI Systems Align with Core Knowledge Categories
Artificial intelligence interacts with all of these types—but not always transparently. Here’s a breakdown that KM professionals can use to bridge AI system design with proven KM frameworks.
Explicit Knowledge
- Prompts: Reusable, documented, and often shared across teams. Clear examples of codified knowledge.
- Language Model Metadata: Versioning, training corpus, tuning specifications.
- RAG and Knowledge Graph Configurations: These setups often live in editable YAMLs or JSONs. Documented and inspectable.
- Context Model Configurations: Parameters, token windows, and user role templates—all written and readable.
Implicit Knowledge
- Guardrails: Often rule-based but not fully transparent. Behavior is inferred from output, not always visible in documentation.
- Agent Behavior: Agents respond based on architectural decisions not made visible to users. Users learn how they act over time.
Tacit Knowledge
- Crafting Prompts at Scale: Knowing how to write effective prompts becomes a human skill that’s refined over time.
- Building Effective Agents (Orchestration): System architects develop instinct for balancing tool use, memory, and reasoning. Much of this isn’t written down—it’s learned.
Declarative Knowledge
- RAG Systems Content: Stored documents and knowledge artifacts used for grounding responses.
- Knowledge Graph Nodes and Edges: Structured facts, relationships, and definitions.
Embedded Knowledge
- Agent Architectures: Knowledge built into how the agent works: sequencing, task handling, available tools.
- Guardrails in APIs or Platforms: Guardrails become default settings. They’re not always modifiable.
- Context Window Limitations of Design: Token size isn’t knowledge, but the constraint embeds knowledge about relevance, truncation, and summarization.
Procedural Knowledge
- Agents Performing Multi-Step Tasks: When agents execute sequences, they rely on procedural knowledge—often assembled on the fly.
- Context Models That Manage Interactions Over Time: Like memory, these models learn patterns and routines, shaping how tasks unfold.
Contextual Knowledge
- Dynamic Context Handling in Agents: Agents that adjust based on task, user input, or system state.
- RAG Systems Tuned to Context: Retrieval that shifts based on queries, user roles, or time sensitivity.
- Guardrails with Conditional Behavior: Rules that only trigger in certain scenarios.
Why The Relationship Between Knowlege Definitions and AI Systems Matters
Without a KM-informed map, organizations treat all AI interactions the same—flattening the distinctions that matter. They document prompts but forget to capture the prompting strategies. They catalog model metadata but fail to version their guardrails. They train agents to execute workflows but don’t account for embedded context loss.
KM leaders need to reassert their frameworks in the AI conversation—not just to preserve relevance, but to improve outcomes. We don’t need to invent new taxonomies. We need to apply the ones we’ve already vetted and validated.
AI Knowledge Governance Framework
Knowledge Type | AI System Examples | Governance Actions |
---|---|---|
Explicit | Prompts, Model Metadata, Config Files | Versioning, Documentation, Change Control |
Implicit | Guardrails, Agent Behavior Patterns | Testing, Benchmarking, Drift Detection |
Tacit | Prompt Crafting Skills, Agent Orchestration | Knowledge Capture, Practice Communities |
Declarative | RAG Content, Knowledge Graph Entities | Source Verification, Confidence Scoring |
Embedded | Agent Architectures, API Guardrails, Token Limits | Design Transparency, Bias Review |
Procedural | Multi-step Agents, Context Over Time | Process Mapping, Risk Flagging, Overrides |
Contextual | Dynamic Context Management, Conditional Guardrails | Context Logging, Trigger Management, Audits |
AI Knowledge Governance Framework: Mapping AI to Knowledge Categories

AI governance frameworks are emerging, but many remain incomplete because they ignore knowledge as the connective tissue across systems, decisions, and users. Traditional governance focuses on risk, compliance, fairness, and transparency—but without a knowledge lens, those domains remain abstract. Mapping AI systems to knowledge types offers a more grounded, operational way to frame governance activities.
Explicit Knowledge
Governance requires visibility and traceability. Prompts, model metadata, context settings, and RAG configurations must be versioned, documented, and subject to change control. Explicit knowledge forms the audit trail. Without it, models become ungovernable.
Governance Actions:
- Require metadata schemas for all models and configurations.
- Mandate prompt libraries with annotations and access logs.
- Treat configuration files as governed content—version-controlled, peer-reviewed, and auditable.
Implicit Knowledge
Implicit knowledge presents a challenge. It resists capture. Governance must recognize where systems encode behavior that isn’t documented—and where humans infer meaning or performance based on observation.
Governance Actions:
- Create test harnesses to surface implicit behavior in agents.
- Define behavioral benchmarks and require anomaly reporting.
- Document system drift when behavior changes over time.
Tacit Knowledge
Governance must account for the human side of AI—how developers and domain experts cultivate skills like prompt engineering and orchestration. These become organizational assets, even though they don’t show up in formal documentation.
Governance Actions:
- Encourage communities of practice around tacit knowledge.
- Build knowledge capture tools into AI workflows.
- Treat “tribal knowledge” as a risk and incentivize externalization.
Declarative Knowledge
Factual data needs source verification, update policies, and lifecycle management. When knowledge graphs or RAG repositories become outdated, AI systems hallucinate with confidence.
Governance Actions:
- Implement content governance for all declarative sources.
- Apply confidence scoring to factual outputs.
- Align declarative updates with business and compliance calendars.
Embedded Knowledge
Architectural decisions and limitations must be made explicit, especially when they impact performance or fairness. Governance isn’t just about what the model does, but about what the system won’t allow it to do.
Governance Actions:
- Require design transparency for all agent architectures.
- Review embedded constraints for bias or unintended exclusion.
- Treat architectural limitations as first-class governance artifacts.
Procedural Knowledge
When AI automates workflows, governance must follow the sequence. Each step needs clarity on who approved it, what data it uses, and what outcomes are acceptable.
Governance Actions:
- Create flowcharts for all AI-automated processes.
- Attach risk levels to each procedural node.
- Require rollback and override mechanisms.
Contextual Knowledge
Context is volatile. Systems need to know when context shifts, and governance must ensure that agents respond appropriately. Misapplied context leads to privacy violations, tone mismatches, or decision errors.
Governance Actions:
- Monitor and log context signals.
- Define context-switch triggers and escalation paths.
- Audit for context leakage or misuse (e.g., using prior chat context inappropriately).
Knowledge Types as Governance Anchors
Treating knowledge types as anchors for AI governance helps answer key questions:
- What kind of knowledge is this?
- Where does it live?
- Who maintains it?
- How does it change?
- When does it expire?
- What happens when it fails?
Without these answers, AI governance remains superficial—focused on checklists and audits rather than systemic alignment. A knowledge-first framework gives governance the shape it needs to evolve with the technology, not trail behind it.
Bringing KM to the Center of AI Strategy
aAI strategy too often treats knowledge as an output, not a foundation. Models are trained, prompts are engineered, and pipelines are optimized—but little attention is paid to the knowledge structures that underlie these efforts. KM brings a vocabulary and a methodology that AI teams urgently need: distinctions between types of knowledge, frameworks for lifecycle management, and practices for surfacing what’s implicit or tacit. Putting KM at the center of AI strategy shifts the conversation from performance to purpose. It repositions AI not as a black box that magically “knows,” but as a system embedded in human knowledge processes—subject to curation, governance, and continual learning.
A Practical AI Knowledge Governance Framework: Actions for KM Leaders
Knowledge management professionals don’t need to wait for an invitation to the AI conversation—they already hold the tools and insights that AI teams often lack. KM can bring clarity to what knowledge is, where it lives, how it’s maintained, and how it should evolve. By stepping into AI initiatives with intention, KM leaders can shape everything from data strategy and model training to prompt engineering and agent design. These actions offer a starting point for making KM a core competency in AI development.
- Embed KM roles into AI product teams. Don’t wait for a centralized mandate. KM practitioners should be embedded in pilot projects, agent orchestration teams, and prompt libraries to ensure continuity between intent and implementation.
- Audit current AI systems against knowledge types. Use the knowledge taxonomy to assess how AI systems interact with different forms of knowledge—what’s governed, what’s implicit, what’s assumed, and what’s at risk of being overlooked.
- Build a shared vocabulary with AI teams using this framework. Facilitate cross-functional workshops to map AI assets and workflows to knowledge types, creating a foundation for collaboration.
- Advocate for governance policies anchored in knowledge dynamics. Help risk, compliance, and AI governance teams understand why metadata, drift, and prompt provenance are not just technical concerns—they’re knowledge management concerns.
- Capture tacit knowledge from AI builders and deployers. Encourage lightweight practices like retrospectives, playbooks, and prompt reviews to make “how we got here” part of the record.
- Educate leadership on why all AI is knowledge work. Reframe AI not as magic, but as a reflection of your organization’s ability to create, curate, and apply knowledge.
- Design lifecycle practices for knowledge assets within AI workflows. Treat prompts, context configurations, and fine-tuning data as living assets, not one-time decisions. Plan for updates, deprecation, and stewardship.
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All images by ChatGPT from prompts written by the author.NFY
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