The Problem With Document References and How Knowledge Management Fails Us The other day a colleague called and asked about the best way to find a concept within an enterprise document repository. After discussion, an enterprise repository was a bit of a stretch. What she meant was find the concept across the entire enterprise, regardless of where it was … [Read more...] about The Problem With Document References and How Knowledge Management Fails Us
Knowledge Management
Knowledge, Collaboration and the Global Environmental Dialog
In 2013, I was asked by the Chinese government to join the United States delegation to the Tai Hu World Cultural Forum in Hangzhou. The following is the paper I provided to accompany my presentation. I have not published it on Serious Insights previously. With hybrid work now the norm in a world still ravaged by the COVID-19 pandemic, I thought it would be useful to share … [Read more...] about Knowledge, Collaboration and the Global Environmental Dialog
Top Research 2020: Serious Insights
We are grateful to our readers who trust us to advise them on their strategies, operations, and how they work through collaboration and knowledge management. This list highlights the most read research of 2020. If you missed one of the posts, just click to read. What is the difference between Data, Information, Knowledge and Wisdom?Developing a Winning Thought Leadership … [Read more...] about Top Research 2020: Serious Insights
How Do I Become a Knowledge Worker?
The idea of the knowledge worker stems from Peter Drucker’s 1950 and 60s work. The term was first used in his book, The Landmarks of Tomorrow where Drucker explored the characteristics of workers who apply theory and analytics to their work. The theory and analytical mindset would derive from formal training. In my work, I differentiate knowledge workers from information … [Read more...] about How Do I Become a Knowledge Worker?
Getting A Handle On What Your Organization Knows: Knowledge Management And The Covid Quarantine
Knowledge Management And The Covid Quarantine: Acting as a learning organization remains critical during the Covid Quarantine. Knowledge Management is perhaps more important now than ever. Organizations have separated themselves from hundreds or thousands of employees, contractors and partners. Knowledge from those employees may be inaccessible depending on the … [Read more...] about Getting A Handle On What Your Organization Knows: Knowledge Management And The Covid Quarantine