Reflections on KMWorld 2023: How Will AI Change Knowledge Management? Many at the November KMWorld 2023 Conference in Washington DC projected disappointment in what the knowledge management (KM) discipline has promised, and what it has actually been able to deliver. Much of this dismay over KM’s shortfalls circled around the need to change behavior. Several speakers … [Read more...] about Reflections on KMWorld 2023: How Will AI Change Knowledge Management?
Knowledge Management
Fake News and Sloppy Editing: Scientific American and InStyle Offer Examples of Speed Triumphing Over Quality
Fake News and Sloppy Editing: Scientific American and InStyle Offer Examples of Speed Triumphing Over Quality. There are plenty of instances of opinion or misinformation parading as fact. Sloppy editing doesn't help defend against fake news. Yesterday (August 15, 2023), when reading my news stream on Apple News, I found two disheartening mistakes. The first was from the … [Read more...] about Fake News and Sloppy Editing: Scientific American and InStyle Offer Examples of Speed Triumphing Over Quality
AI and Context: Why Training AI with So Much Knowledge Leaves it Unable to Understand Context
Machine learning training sets focus on precise aspects of a domain. A machine learning algorithm trained on the identification of cancer cells does that job with accuracy and precision. The algorithm has seen so many cases that its ability to identify the next case proves uncanny to those unfamiliar with the underlying technology. Those who do understand the model are not … [Read more...] about AI and Context: Why Training AI with So Much Knowledge Leaves it Unable to Understand Context
The Problem With Document References and How Knowledge Management Fails Us
The Problem With Document References and How Knowledge Management Fails Us The other day a colleague called and asked about the best way to find a concept within an enterprise document repository. After discussion, an enterprise repository was a bit of a stretch. What she meant was find the concept across the entire enterprise, regardless of where it was … [Read more...] about The Problem With Document References and How Knowledge Management Fails Us
Knowledge, Collaboration and the Global Environmental Dialog
In 2013, I was asked by the Chinese government to join the United States delegation to the Tai Hu World Cultural Forum in Hangzhou. The following is the paper I provided to accompany my presentation. I have not published it on Serious Insights previously. With hybrid work now the norm in a world still ravaged by the COVID-19 pandemic, I thought it would be useful to share … [Read more...] about Knowledge, Collaboration and the Global Environmental Dialog