My book, Management by Design, offers readers a methodology that creates purposeful engagement in the design of work experiences. Too often, we just let work happen to us, as managers and employees. In the daily rush to accomplish and fulfill, to satisfy and delight, we rarely take the time to consider why we do the things we do in the way we do them. A lack of context can be … [Read more...] about How to Design Conflict Out of Your Organization
Collaboration
August – Management by Design Tip of the Month: Design for Collaboration
I have been thinking a lot about collaboration lately. Writing whitepapers, facilitating scenario planning sessions and running workshops. We still have a lot to learn about working collaboratively. Working together just happens most of the time. We don't think about designing how we work, we just make the assumption that people know how to work together. That usually leads to … [Read more...] about August – Management by Design Tip of the Month: Design for Collaboration
The Universal Post: Why It’s Time to Embrace a New Collaboration Model
We spend a lot of time designing customer experiences, but precious little creating engaging, useful, or productive work environments. There is no better example of this than the dysfunctional approach most organizations take to collaboration. Despite the proliferation of “collaboration tools” many organizations routinely run on e-mail rather than the more sophisticated tools … [Read more...] about The Universal Post: Why It’s Time to Embrace a New Collaboration Model
The Tens — Knowledge Management Success Factors
download a PDF here. Knowledge Management Success Factors These then Knowledge Management Success Factors will help any organization get started on the right foot. Document the value proposition so that it aligns with organizational goals and objectives. If the knowledge management goals do not clearly reflect organizational direction, then they will appear to … [Read more...] about The Tens — Knowledge Management Success Factors
Areas Where Collaboration Vendors Need to Collaborate With Themselves
Collaboration Vendors: Please Collaborate with Yourselves The enterprise collaboration market, the once stalwart purview of IBM and Microsoft and Novell, is finding itself exposed to a wide range of issues that question the relevancy and completeness of high-priced enterprise vendors. From assaults on basic value propositions by a number of web-based start-ups to leaps in … [Read more...] about Areas Where Collaboration Vendors Need to Collaborate With Themselves
