The Fuze Adoption Playbook: Analysis and Recommendations Analysis Fuze recently launched what it calls The Adoption Playbook. Their Adoption Playbook (found here) covers the creation of a five-phase approach to adoption. These phases include: Adoption game planInternal launch campaignEngagement planGo live supportOngoing nurture Fuze’s Adoption Playbook … [Read more...] about The Fuze Adoption Playbook: Analysis & Recommendations
Collaboration
How Do I Become a Knowledge Worker?
The idea of the knowledge worker stems from Peter Drucker’s 1950 and 60s work. The term was first used in his book, The Landmarks of Tomorrow where Drucker explored the characteristics of workers who apply theory and analytics to their work. The theory and analytical mindset would derive from formal training. In my work, I differentiate knowledge workers from information … [Read more...] about How Do I Become a Knowledge Worker?
The Tens: Getting Work From Home Right #WFH
The latest entry in the Serious Insights series "The Tens." This issue focuses on Getting Work From Home Right. Download the PDF Understand the work that needs to be done. With digitization and automation, many organizations have lost track of the work they do at the detail level. Many processes and procedures are assumed to be embedded in software. That may be true … [Read more...] about The Tens: Getting Work From Home Right #WFH
The Ultimate Guide to Video Conferencing Mastery
The Ultimate Guide to Video Conferencing Mastery Video Conferencing Mastery: Introduction Zoom. Teams. Facebook Messaging. GoToMeeting. We have all been spending time talking to other people through monitors, headsets, USB microphones, and shared screens. And everyone has learned what works and what doesn’t. This list assumes you should be on the call. If you have the … [Read more...] about The Ultimate Guide to Video Conferencing Mastery
Watch New Video: Collaboration in a Time of Quarantine
Collaboration in a Time of Quarantine Collaboration in a Time of Quarantine: Our new video webinar explores changes to collaboration since the COVID Quarantine began and provides advice to organizations on how to better use collaboration tools, and improve support for employees, partners, and customers as they work in the emerging distributed work environment. The agenda … [Read more...] about Watch New Video: Collaboration in a Time of Quarantine
