7 Reasons AI Needs Knowledge Management Cover image by DALLE-3 using a summary of this article as a prompt. Much of the discussion about generative AI and the future of work focuses on the potential for AI to displace workers. Often vague references suggest that AI will create new jobs as did all the automation of the past. Like previous mechanical and digital automation, … [Read more...] about 7 Reasons AI Needs Knowledge Management
Research
How AI Will Change Collaboration
How AI Will Change Collaboration Cover Photo by Google DeepMind on Pexels.com [Note: How AI Will Change Collaboration is an early version of a report that will be published following interviews with collaboration vendors and AI companies.] Collaboration remains an essentially human task. Generative AI challenges notions of human-centricity. As I re-examined my 2024 … [Read more...] about How AI Will Change Collaboration
AI and Knowledge Management: How AI Will Transform the Capture, Curation and Retrieval of Knowledge
AI and Knowledge Management: How KM Will Change As a complement to my long reflection on KMWorld 2023, I offer this more practical set of insights on specific ways KM will likely evolve with AI integrated into KM solutions, used to analyze data and prepare it for learning, and offer complementary structures for knowledge representation. This is an initial pass at the most … [Read more...] about AI and Knowledge Management: How AI Will Transform the Capture, Curation and Retrieval of Knowledge
Reflections on KMWorld 2023: How Will AI Change Knowledge Management?
Reflections on KMWorld 2023: How Will AI Change Knowledge Management? Many at the November KMWorld 2023 Conference in Washington DC projected disappointment in what the knowledge management (KM) discipline has promised, and what it has actually been able to deliver. Much of this dismay over KM’s shortfalls circled around the need to change behavior. Several speakers … [Read more...] about Reflections on KMWorld 2023: How Will AI Change Knowledge Management?
Jabra Speak2 75 Review: An Authentic Space Age Speakerphone
Jabra Speak2 75 Review Speakerphones have come a long way. They used to be tied to a conference room desk with multiple wires tightly bundled with nylon tie-wraps. A well-worn and stained laminated manual often sat nearby, or not. Early in the pandemic, Jabra sent me a Jabra Speak 55, which has been answering business calls and managing audio for 100s of remote family … [Read more...] about Jabra Speak2 75 Review: An Authentic Space Age Speakerphone