On February 4, 2021 ServiceNow held an analyst webinar focusing on their new ServiceNow Vaccine Management Solutions. The drivers At the world attempts to roll-out vaccinations in an orderly way, many organizations face daunting issues related to communications and coordination. The goal is to deploy more than 15 Billion doses (up to 2 for each living person) … [Read more...] about ServiceNow Vaccine Management Solutions Offer Templates for Vaccination Management
Research
Microsoft’s Unfortunate Retreat from the individual Microsoft Productivity Score
Background Microsoft launched the idea of a Mircrosoft productivity score to help organizations understand the work patterns of their employees, as well as their influence. They then retreated after receiving feedback about user privacy concerns, as well as the issues with identifying influence. Analysis The positioning and buy-in create perceived problems with data … [Read more...] about Microsoft’s Unfortunate Retreat from the individual Microsoft Productivity Score
Top Research 2020: Serious Insights
We are grateful to our readers who trust us to advise them on their strategies, operations, and how they work through collaboration and knowledge management. This list highlights the most read research of 2020. If you missed one of the posts, just click to read. What is the difference between Data, Information, Knowledge and Wisdom?Developing a Winning Thought Leadership … [Read more...] about Top Research 2020: Serious Insights
Salesforce Acquires Slack: Adds to its Collaboration Arsenal
Salesforce continues to add large names to its portfolio: Tableau, Mulesoft, and now Salesforce acquires Slack. Unlike previous acquisitions Slack reaches beyond data and infrastructure to general human interaction. Slack challenged legacy collaboration assumptions by eliminating much of the structure and governance of previous systems. Slack espouses a bottoms-up approach … [Read more...] about Salesforce Acquires Slack: Adds to its Collaboration Arsenal
A Counterpoint to Slack’s Navigating the Disruption of Work Report
In late October 2020, Slack dropped a report titled Navigating the Disruption of Work. The report centers on five key assertions: As with any assertive set of future-looking statements, context often gets missed when trying to create a position. Slack fails to recognize two essential elements still in play. First, we are too close to the event to forecast what will … [Read more...] about A Counterpoint to Slack’s Navigating the Disruption of Work Report
