Cisco Webex Return to Office Cisco's October 2020 announcements prepare their suite of Webex collaboration tools for a return to the office for some, and for more flexible access for others. For many, a return to the office still seems like a faraway dream, but some people will return to an office sooner than later. The Post-COVID office, however, will look and behave, … [Read more...] about Cisco Webex Return to Office: Preparing for Success
Research
How to Define Quality of Service for Meetings
Organizations and collaboration vendors need to embrace Quality of Service for Meetings. This three-tiered approach offers an innovative approach to measuring meeting success. Work that one does for others requires Quality of Service (QoS) metrics. As I have learned since writing Management by Design, most people don’t’ think about designing activities considered mundane or … [Read more...] about How to Define Quality of Service for Meetings
Meeting Design Don’ts: How to Design a Meeting by Avoiding These 13 Terrible Meeting Design Don’ts
Meeting Design Don'ts If you apply our DOs of meeting design, you can probably avoid most of the Meeting Design Don'ts. But sometimes, people need a reminder that bad behavior influences design. The Management by Design methodology explores a number of ways to arrive at rules like this by applying ideas like simplicity, equitability, forgiveness, and flexibility. It … [Read more...] about Meeting Design Don’ts: How to Design a Meeting by Avoiding These 13 Terrible Meeting Design Don’ts
How to Think Like a Scenario Planner
Those who want to think like a scenario planner need to adopt a new mindset. Â Yes,scenario planning is a process. Those who treat scenario planning only as a process, however, achieve suboptimal results. Scenario planning, the analysis of the uncertainties, and the authoring of the narratives takes place in the imagination of the team creating the scenarios. Turning … [Read more...] about How to Think Like a Scenario Planner
Google Workspace: Looking Beyond the Rebranding
In our new report, The Collaboration Market 2020: Innovation and Momentum During Lockdown, Serious Insights pointed to the rapid developments in the collaboration market since the beginning of the pandemic and its work from home (WFH) fallout. This note looks at Google’s recent announcement of Google Workspace which further strengthens the argument that collaborative work … [Read more...] about Google Workspace: Looking Beyond the Rebranding
