Download the PDF here: Hoteliers will need to pay attention to a number of factors as the global market shifts East, grows older (and younger) and expects more for their travel investment. Hoteliers that leverage these factors as opportunities will find themselves at the top of their markets over the next several years, while those who don’t will struggle for … [Read more...] about The Tens—Ten Factors Influencing the Future of Hotels
Strategy
Why “Generation Z” should be Called “The Virtuals”
Several years ago when I was presenting at a Helix Commerce future of work conference in Canada, I first heard Cindy Gordon use the term “virtuals” to describe the generation following the Millennials. While Generation Z and several other terms are being bandied about, the term “virtuals” hasn’t stuck. I even visited the venerable reference that is Wikipedia and found no … [Read more...] about Why “Generation Z” should be Called “The Virtuals”
Emotional Infrastructure: How Core Competencies Are Breaking Your Organization’s Heart
Emotional Infrastructure or HOW CLINGING TO CORE COMPETENCIES IS BREAKING YOUR ORGANIZATION’S HEART ORGANIZATIONS ARE MORE COMPLEX THAN EVER, AND FOCUSING TOO MUCH ON GARY HAMEL'S IDEA OF "CORE COMPETENCIES" IS BOTH OUTDATED AND DAMAGING TO YOUR COMPANY'S EMOTIONAL INFRASTRUCTURE Since Gary Hamel and CK Prahalad put forth the idea of "core competencies" in a 1990 … [Read more...] about Emotional Infrastructure: How Core Competencies Are Breaking Your Organization’s Heart
My Year of Living Paperlessly: From Magazines to Personal Learning Documents
I recently wrote the first in a series of posts about my attempt to turn 2015 into My Year of Living Paperlessly at iPhone Life. I am trying to document what I'm doing as I take each step. This post focuses turning magazine pages into learning documents. But let me step back first. I have, for years, kept files of magazine articles. Some of those have already been scanned … [Read more...] about My Year of Living Paperlessly: From Magazines to Personal Learning Documents
What is Digital Transformation?
I have seen several definitions of digital transformation floating are twitter of late. I thought I would document mine here: Digital transformation is the manifestation of strategy enabled by digital technology. Business models, policies and practices, branding, the use of space and the adoption of technology should all be driven by strategy. It should be noted that digital … [Read more...] about What is Digital Transformation?