How Xfinity's Poor Customer Service and Confusing Pricing Undermine Their Products My recent experience with Xfinity reflects the frustrations, I'm sure, many of you have faced when dealing with cable companies. Here’s my saga, along with some advice on how service companies—especially those that feel like entitled incumbents—can improve their customer service. As a … [Read more...] about How Xfinity’s Poor Customer Service and Confusing Pricing Undermine Their Products
Strategy
Discovering AI Guardrails: Not All ChatBots Defend Ethics with the Same Veracity
Discovering AI Guardrails: Not All ChatBots Defend Ethics with the Same Veracity I ran an experiment recently that some public chatbots are more repressed than others. I prompted them with a realistic business prompt. I chose, however, a business that not all people like, one that some would rather see disappear from the economic landscape (BTW, we writers do write the word … [Read more...] about Discovering AI Guardrails: Not All ChatBots Defend Ethics with the Same Veracity
The Tens: 10 Lessons from Chopped. What Business Leaders Can Learn from Watching the Food Network Show “Chopped”
The Tens: 10 Lessons from Chopped. What Business Leaders Can Learn from Watching the Food Network Show Chopped I was watching Food Network's Ted Allen on cousin broadcast program, The Kitchen, and I realized that as they bantered about Chopped, their lessons were not just for chefs. A business is a complex basket of unknown challenges every day. Applying winning techniques … [Read more...] about The Tens: 10 Lessons from Chopped. What Business Leaders Can Learn from Watching the Food Network Show “Chopped”
Prime Day Deals from Companies with Products We have Reviewed
Here a few of the Prime Day deals from companies with products reviewed on SeriousInsights.net. If you buy anything, come back, find the review and leave a comment with your personal experience. Cover photo by Andrea Piacquadio on Pexels.com Serious Insights is an Amazon Affiliate and may earn from click-throughs from these links. SK hynix Tube T31 1TB Stick Type SSD … [Read more...] about Prime Day Deals from Companies with Products We have Reviewed
Countdown to Comic-Con: Are Cylons Sentient? And Can LLMs Wake Up? Can We Craft Our Own Nightmares? Sow the Seeds of Our Own Destruction?
Countdown to Comic-Con: Are Cylons Sentient? And Can LLMs Wake Up? Cylons, the "robots" of Battlestar Galactica, demonstrate multiple levels of sentience. It is important in a discussion about sentient computers, however, that we differentiate intelligence from sentience and consciousness. Many computer programs are intelligent, able to pass various tests, play chess, … [Read more...] about Countdown to Comic-Con: Are Cylons Sentient? And Can LLMs Wake Up? Can We Craft Our Own Nightmares? Sow the Seeds of Our Own Destruction?
