Scenario planning is designed to help organizations think strategically through the uncertainties they face. In a strategic context, scenarios are usually developed and used by senior executive teams and boards of directors. They can also be powerful tools at lower levels in the organization to help people think more strategically about the industry they work in, the workplace … [Read more...] about Using Scenarios to Build Better Teams
Strategy
For Good Customer Service Use All Channels, Speak with One Voice
For Good Customer Service Use All Channels, Speak with One Voice This weekend I experienced intermittent outages from my Comcast Internet Service (now Xfinity). In a moment of IP lucidity, I was able to connect to the Comcast website and login. I was promptly informed that the Internet, phones an television were all experiencing issues in my area. They knew of the problem and … [Read more...] about For Good Customer Service Use All Channels, Speak with One Voice
The Meaning of the Facebook and Instagram Acquisition
One of my students recently asked me what I thought of Facebook's acquisition of Instagram. Frankly, after reading the headlines, I thought it was overpriced and made me worry about the impending technology investment bubble. Instagram is only worth $1 Billion in cash to a company that first, has the money to spend, and second, is trying to retain market leadership by buying … [Read more...] about The Meaning of the Facebook and Instagram Acquisition
Replay: Daniel W. Rasmus 2010 Bellevue College Commencement Speech
Graduates, parents, friends, faulty, staff, distinguished guests, and President Floten, I want to thank you for this honor. I start with a shout out to the band. For several years I played the flute in the Harbor Junior College community band. I played Pomp and Circumstance for hours. I appreciate all of your preparation for today. If anybody in the flute section has a shot … [Read more...] about Replay: Daniel W. Rasmus 2010 Bellevue College Commencement Speech
USC Develops Quantum Computer Encased In A Diamond
This is the kind of story that should get the attention of workforce development people. Sure, the technology is years away, but think about the skills and knowledge required if this becomes a reality. Traditional electronics theory, techniques and many aspects of manufacturing and assembly fall away if you start to speculate on how to productionize this technology and what … [Read more...] about USC Develops Quantum Computer Encased In A Diamond
