I have seen several definitions of digital transformation floating are twitter of late. I thought I would document mine here: Digital transformation is the manifestation of strategy enabled by digital technology. Business models, policies and practices, branding, the use of space and the adoption of technology should all be driven by strategy. It should be noted that digital … [Read more...] about What is Digital Transformation?
Technology
The Tens—Designing the IT CRM Role
Unlike sales-oriented CRM, Customer Relationship Management within IT focuses on relationships that help empower the business with technology, and if necessary, keep IT out of the way until the time is right Be a member of the customer’s team IT Customer Relationship Managers need to balance between what IT management thinks it needs to deliver, and how the customer … [Read more...] about The Tens—Designing the IT CRM Role
In defense of Microsoft Surface
This isn't a formal review of Microsoft's Surface tablets. Plenty of people can tell you about the original Surface RT's 1366 x 768 pixel display, the NVIDIA Tegra 3 Quad-core processor and the various ports and sensors. And many have—in not-so-glowing terms when software and hardware are examined together. As I write this, Microsoft has announced the RT's successor, the new … [Read more...] about In defense of Microsoft Surface
Desperately Seeking A New Natural Satellite or Renew the Space Race and Find Our Adventurer’s Soul
Concept of Spacecraft with Asteroid Capture Mechanism Deployed-By leveraging capabilities across all of NASA, the agency is developing a first-ever mission to identify, rendezvous with, capture and redirect a small asteroid into a stable orbit in the lunar vicinity, and then send humans to visit it using the Space Launch System rocket and Orion spacecraft. This mission … [Read more...] about Desperately Seeking A New Natural Satellite or Renew the Space Race and Find Our Adventurer’s Soul
It’s time to put the “C” into CES
CES may put in many strictures to keep those not anointed of the consumer electronic business at arm’s length, but more than any other show, CES is a populist event—and it should embrace those its serves most directly. CES’s sprawling, slightly organized event would do well to spend time introspectively examining its near-Hydra-headed attributes. In my recent trip to the … [Read more...] about It’s time to put the “C” into CES
