Collaboration Advisory Services

The Serious Insights team has been helping individuals and organizations make the most of collaboration for over  30 years. Leverage our knowledge to improve team productivity, to keep people engaged, and to reignite innovation.

Serious Insights has been on the leading edge of knowledge management since the 1990s. Daniel W. Rasmus analyzed the KM market at Forrester Research and managed KM initiatives at Hughes Aircraft. He served as the CKO of Forrester Research subsidiary The Giga Information Group and led thought leadership marketing for Microsoft’s Office business unit. He currently advises the Hivemind Network and not-for-profits on knowledge capture, retention, and sharing.

• Rationalize an existing collaboration architecture or help with collaboration tool selection
• Develop and document collaborative processes
• Create a distributed work information architecture
• Facilitate distributed worker objectives
• Design incentives and rewards for distributed workers
• Capture and codify remote work management practices

• Knowledge assessment
• Knowledge management coaching and advisory
• Knowledge management keynotes and presentations (internal)
• Technology evaluation
• KM process development
• Customer knowledge and knowledge-based marketing
• Competitive intelligence
• Knowledge-based innovation
• Strategy and scenario planning